In a heartwarming initiative that puts student well-being front and center, the Central Board of Secondary Education (CBSE) has launched the first phase of its comprehensive psycho-social counselling program for the 2026 board exams. Starting January 6, this free support system demonstrates how education boards are evolving to address not just academic needs, but the emotional wellness of young learners.

The timing couldn't be better. With CBSE board examinations set to begin on February 17, 2026, students now have access to an extensive support network designed to help them navigate exam stress with confidence and calm. What makes this initiative truly special is its scope and accessibility—the counselling services will run until June 1, 2026, ensuring students have support throughout their entire examination journey.

At the heart of this program is a remarkable 24/7 toll-free helpline (1800-11-8004) featuring an Interactive Voice Response System available in both Hindi and English. Students can access round-the-clock guidance on stress-free preparation techniques, time management strategies, and answers to frequently asked questions—all at no cost. It's like having a supportive friend available any time of day or night.

Perhaps most inspiring is the human touch behind this initiative. A dedicated panel of 73 trained professionals has volunteered their expertise to support students and parents. This diverse team includes principals, counsellors, special educators from CBSE-affiliated schools, and qualified psychologists. What's particularly touching is that this support network extends beyond borders—while 61 counsellors are based in India, another 12 are located in Nepal, Japan, Qatar, Oman, and the United Arab Emirates, creating a truly international circle of care.

The tele-counselling services, available from 9:30 AM to 5:30 PM on working days, offer students and parents the opportunity to have meaningful one-on-one conversations with these caring professionals. Whether it's managing anxiety, developing effective study habits, or simply needing someone to talk to, help is just a phone call away.

CBSE has also embraced the digital age by creating a wealth of online resources available on their official website. These materials are thoughtfully designed to be concise, engaging, and easily accessible, covering everything from stress management to effective study strategies and emotional well-being tips.

This initiative reflects a beautiful shift in how educational institutions view success. It's not just about exam scores anymore—it's about nurturing well-rounded, emotionally healthy young people who can face challenges with resilience and confidence. By acknowledging that students need support beyond textbooks and classrooms, CBSE is setting a wonderful example for education boards everywhere.

The board has encouraged all students and parents to take full advantage of these services, emphasizing that seeking support is a sign of strength, not weakness. As exam season approaches, it's reassuring to know that students won't have to face it alone—they have an entire network of caring professionals ready to guide them toward success, both academically and emotionally.