Bank employees in Singapore participating in an AI training bootcamp, learning at computer workstations in a modern classroom setting.
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Singapore Banks Launch Inspiring Initiative to Upskill 35,000 Workers for AI Future

BS
BrightWire Staff
3 min read
#singapore #artificial intelligence #workforce development #banking innovation #employee training #future of work #financial technology

In a heartening display of commitment to their workforce, Singapore's three major banks are investing in comprehensive AI training for all 35,000 domestic employees over the next two years. This forward-thinking collaboration between financial institutions and government ensures workers thrive alongside technology rather than being replaced by it.

Singapore is writing an inspiring new chapter in how nations can embrace artificial intelligence while protecting and empowering their workforce. In a remarkable show of commitment to their people, DBS Bank, OCBC, and UOB are embarking on an ambitious journey to retrain all 35,000 of their domestic staff in AI skills over the next one to two years.

This isn't just corporate training—it's a blueprint for how technology and human talent can grow together. The initiative represents a refreshing contrast to the anxiety-inducing headlines about AI-related job cuts emerging from the United States and Europe. Instead, Singapore has chosen a path of partnership and preparation.

At the heart of this transformation is a unique collaboration between government and industry. The Monetary Authority of Singapore works closely with banks, actively engaging with their innovations. When Kelvin Chiang, head of financial crime compliance analytics at Bank of Singapore, presented his team's AI models to regulators, he found enthusiastic partners rather than obstacles. "They were quite happy," he recalls, describing how engineers at the regulator embraced the technology.

The results are already remarkable. Tools that once required an entire day now take just ten minutes, but rather than replacing workers, these innovations are freeing them to focus on what humans do best—building relationships and providing personalized service. David, a 39-year-old wealth manager, has seen his paperwork time drop from an hour to just 10-12 minutes per form, allowing him more valuable face-time with clients.

Singapore Banks Launch Inspiring Initiative to Upskill 35,000 Workers for AI Future

Singapore's National Jobs Council and the Institute of Banking and Finance have created robust support systems to ensure this transition succeeds. The institute offers banks up to 90 percent salary support to reskill mid-career staff, demonstrating genuine investment in people's futures rather than viewing them as expendable.

Minister for National Development Chee Hong Tat, who serves as deputy chairman of MAS, recognizes the stakes. As Violet Chung, senior partner at McKinsey & Company, explains: "The government is doing something about it because they realize that this capability and this change is actually infusing potentially a lot of fear."

The banks are delivering on their commitments. OCBC and UOB have pledged no AI-related job cuts. DBS, while reducing temporary contracts, has committed to retaining all permanent staff. Meanwhile, employees are already benefiting—DBS's internal AI assistant now handles over one million prompts monthly, and customer service tools have reduced call handling time by 20 percent, making jobs easier rather than eliminating them.

Young professionals like Vania Lim, a 22-year-old AI intern at HSBC, remain optimistic about emerging opportunities in digital assets and innovative financial technologies. While she notes that AI skills are becoming universal rather than rare advantages, this democratization of knowledge is precisely the point—creating a workforce where everyone can thrive in the AI era.

This initiative proves that technological progress doesn't require human sacrifice. Singapore is demonstrating that with thoughtful planning, genuine collaboration, and investment in people, the future of work can be bright for everyone.

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Based on reporting by Google News - Singapore Technology

This story was written by BrightWire based on verified news reports.

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