Chase Opens 160 Branches in Rural and Low-Income Areas

Major banks have been closing branches in small towns and underserved neighborhoods for years, leaving millions of Americans without easy access to banking. Now Chase is reversing that trend with a massive expansion into the communities that need it most.

The bank announced plans to open more than 160 new branches across over 30 states, with a special focus on rural areas and low to moderate income communities. Chase will also renovate nearly 600 existing locations as part of this multibillion-dollar commitment.

The new branches will pop up this year in states including Massachusetts, Pennsylvania, North Carolina, South Carolina, Florida, Tennessee, and Kansas. Major metro areas getting new locations include Greater Philadelphia, Greater Boston, Tampa Bay, Minneapolis-St. Paul, Raleigh-Cary, and Charlotte.

But this expansion goes beyond just opening doors. Chase is also investing in the communities themselves through funding for local businesses, affordable housing projects, and job training programs.

"Every Chase branch is a reflection of its neighborhood," said Jennifer Roberts, CEO of consumer banking at Chase. "Each branch represents our promise to stand alongside our customers as partners, helping them navigate and achieve their financial goals."

The timing matters. Americans have faced a 29% cumulative price increase since 2019, hitting middle and lower income families hardest. Access to banking services, financial advice, and affordable products can make a real difference for families trying to build wealth and weather economic challenges.

The Ripple Effect

This expansion is part of a three-year strategy that will ultimately open more than 500 new branches, renovate 1,700 locations, and hire 3,500 employees nationwide. That means thousands of new jobs in communities that need them, plus the economic boost that comes when people have better access to financial services.

When banks invest in underserved areas, the benefits multiply. Small businesses get access to capital. Families can save on check cashing fees. Young people learn financial literacy. Communities gain gathering spaces and employment hubs.

Chase's commitment shows that serving every American, regardless of zip code, isn't just good ethics. It's good business.