Knoxville Seniors Gain 77,000 Rides Through Volunteers

For four years, Mark Mason has been giving his neighbors something priceless: the ability to get to the doctor, pick up groceries, and stay connected to their community.

Mason is one of just over 20 volunteers with the Knoxville Knox County Community Action Committee's Volunteer Assisted Transportation program. Since 2009, these drivers have provided more than 77,000 trips to seniors and people with disabilities who can't drive themselves.

"You're making a difference in somebody's life," said VAT Program Manager Nancy Welch. The rides go to doctor's appointments, grocery stores, and other essential places that many riders simply couldn't reach otherwise.

The program does more than just drive. Volunteers stay with riders throughout their trip, helping with mobility aids, navigating curbs and doors, and even assisting with paperwork. It's the kind of personalized care that helps seniors remain independent and healthy.

Knoxville Seniors Get 77,000 Rides From 4-Year Volunteer

But the program faces a challenge. With the baby boomer generation reaching retirement age in what experts call the "Silver Tsunami," the need for rides is growing fast. Program leaders hope to double their volunteer count to meet the demand from families reaching out as loved ones give up their car keys.

Why This Inspires

Mason describes the work as "critically important" but says volunteers get back far more than they give. "You'll never do anything that makes you feel so good than when you see these folks who would have no other way to get to the store say to you, 'Oh I just can't tell you how much this means to me,'" he shared.

The program removes every barrier to helping. They provide the car, cover the gas, offer training, and work around volunteers' schedules. The only requirements are a love for people, compassion, and a valid driver's license.

For seniors facing isolation and losing independence, these rides mean staying connected to healthcare, community, and dignity.

The program is ready to welcome anyone with a caring heart and time to spare.