Psychologist Reveals 3-Part Framework for Better Feedback

If you've ever dreaded giving feedback at work, you're not alone. Renee St Jacques, a psychologist and executive coach, just revealed why most well-intentioned feedback falls flat and what to do about it.

In a TEDx talk recorded in Fiesole, Italy, St Jacques broke down the patterns that make feedback backfire. Drawing on years of working with leaders, she noticed that even managers with good intentions often miss the mark when trying to help their teams improve.

The problem isn't that leaders don't care. It's that they haven't learned the right framework.

St Jacques introduced a three-part system designed to rebuild trust while improving performance. The approach focuses on what actually changes behavior, not just what feels right to say in the moment.

Her background in psychology gives her a unique lens on workplace dynamics. She's spent years coaching executives who struggle with the same challenge: how to deliver honest feedback without damaging relationships or crushing morale.

The timing couldn't be better. As workplaces continue evolving, the ability to give constructive feedback has become essential for team success. Yet many managers still rely on outdated approaches that create defensiveness instead of growth.

The Ripple Effect

When leaders learn to give feedback that lands, the impact spreads far beyond individual conversations. Teams become more resilient, communication improves, and people feel safer bringing their best work forward. St Jacques' framework offers a practical path for managers who want to lead with both honesty and compassion.

The talk has already resonated with thousands of viewers seeking better ways to navigate difficult workplace conversations.

Better feedback creates better workplaces, one conversation at a time.