Saudi Arabia Launches Platform to Protect Tourism Workers

Saudi Arabia just made a major move to protect seasonal workers while welcoming the world's travelers.

The Kingdom launched an expanded version of its Ajeer platform, a digital system that connects tourism businesses with temporary workers during busy seasons like Ramadan and the Hajj pilgrimage. Hotels, tour operators, and restaurants can now hire staff through a fully regulated process that guarantees legal contracts and fair treatment for every worker.

The platform couldn't come at a better time. Saudi Arabia welcomed over 122 million visitors in 2025, a 5% jump from the previous year. Tourism spending hit $80 billion, and the sector now contributes 5% to the nation's economy.

During peak seasons, demand for hospitality workers skyrockets. The Hajj pilgrimage alone brings over one million visitors who need accommodation, food service, transportation, and countless other services. Ajeer helps businesses fill these roles quickly while protecting workers from informal arrangements that often lack legal safeguards.

The system works simply. Businesses post openings, and job seekers apply electronically. All contracts get officially documented, giving both sides legal protection. Workers know their employment is legitimate, and businesses stay compliant with labor laws.

The Ministry of Human Resources and Social Development oversees the entire platform, ensuring transparency at every step. Hiring outside the system is now prohibited, eliminating the gray areas that previously left workers vulnerable.

The Ripple Effect

This initiative reaches far beyond hiring logistics. By requiring official contracts for all temporary work, Saudi Arabia is setting new standards for worker protection across the Middle East.

The platform prioritizes local employment, connecting Saudi nationals with opportunities in their own communities. Tourism operators must work with government-approved staffing providers, ensuring quality standards while supporting workforce development goals.

The early release of Hajj visas four months ahead of the pilgrimage season shows how seriously authorities are taking preparation. This extra time helps manage crowd flows, enhance safety measures, and ensure every visitor has a positive experience.

The numbers tell a compelling story. Tourism's contribution to GDP grew from 3.5% to 5% in just one year. The Kingdom aims to reach 150 million annual visitors by 2030, and systems like Ajeer make that ambitious goal achievable.

For workers, the platform means job security and fair treatment during employment that used to exist in legal limbo. For businesses, it means reliable access to skilled staff without compliance headaches. For visitors, it translates to better service and safer, more organized experiences.

Saudi Arabia is proving that rapid tourism growth and worker protection can go hand in hand, creating a model that benefits everyone involved.