Uber Shuttle Returns to Mexico City Ahead of World Cup

Getting around Mexico City just got easier and more affordable, thanks to a new transportation option launching ahead of this summer's FIFA World Cup.

Uber Shuttle is bringing shared van and bus rides back to Mexico's capital, offering fixed routes and schedules at lower prices than traditional ride services. The timing couldn't be better: Mexico expects 5 million visitors for the 13 World Cup matches happening in June and July.

The service started with routes to and from Santa Fe, a busy business district in western Mexico City. Unlike regular Uber rides that surge in price during peak times, Shuttle maintains consistent pricing no matter how busy things get.

"We've been testing this product and making sure it works really well before introducing it into an environment that will have a large influx of people," said Pradeep Parameswaran, Uber's global Vice President of Mobility. The company briefly tested the concept in 2024 for concert transportation before bringing it back full time.

Riders can book seats on vans or buses heading to popular destinations like work centers, universities, and airports. Each trip uses a four-digit security PIN to ensure passengers board the correct vehicle, a safety feature already used in Uber's car services throughout Mexico.

The expansion comes as Mexico City prepares its transportation infrastructure for the massive influx of soccer fans. Mayor Clara Brugada is also launching Taxi CDMX, a new app to modernize traditional taxi services.

The Ripple Effect

Rather than seeing competition, Uber views the city's taxi app as a partnership opportunity. "We firmly believe that Uber and taxis must collaborate to guarantee better services," Parameswaran said.

The collaboration-first approach could transform urban mobility across Mexico. With 25 million Uber users and over 300,000 registered drivers already in the country, adding affordable shuttle options creates more choices for everyone, not just World Cup visitors.

Local commuters in Santa Fe are already benefiting from predictable schedules and steady prices during rush hour. As routes expand to serve airports and other high-traffic areas, more neighborhoods will gain access to reliable, budget-friendly transportation.

Mexico City is proving that preparing for a global event can create lasting improvements for the people who live there every day.