
5-Year-Old Spots Error in Southwest Pilot Training Manual
William Hines received a pilot training manual as a gift and found a visual inconsistency within minutes that caught Southwest's attention. The airline rewarded his eagle-eyed observation with a VIP tour of their Dallas training facility.
A five-year-old from Arvada, Colorado just proved that passion and attention to detail have no age limit.
William Hines has been obsessed with aviation since he was a baby. His mother Amber says he studied how wheels moved during tummy time and took apart toy cars to understand their mechanics.
The family made regular trips to Rocky Mountain Metro Airport so William could watch planes take off and land. When Amber connected with a commercial pilot named Josh through her daughter's school, everything changed.
Josh showed up at their house in full uniform and spent two hours walking William through aeronautical charts and the details of commercial flying. As a parting gift, he handed William a Southwest company training manual, the same comprehensive guide pilots use to learn aircraft systems and safety procedures.
William started flipping through the dense technical document. Within minutes, he noticed something unusual.
"I discovered that two terrain monitors did not match," William explained. "One side's farther and one side's closer."
He was right. One terrain display was zoomed out while the other was zoomed in. Southwest later clarified it wasn't an error, just different zoom levels, but that almost misses the point.

A newly minted five-year-old looked at cockpit instrumentation that would make most adults' eyes glaze over and immediately spotted an inconsistency. His attention to detail was remarkable enough that a family friend at Southwest passed the story up the chain.
It eventually reached CEO Bob Jordan. The airline invited William and his family to Dallas for a VIP tour of their pilot training facility, complete with time in a full-motion flight simulator where real pilots train.
Sunny's Take
What stands out isn't just William's sharp eye. It's his why.
When asked why he wants to be a pilot, he gave an answer more thoughtful than most adults manage about their careers. He wants to "transport people to a place and not just myself, like 140 people to a place."
He also offered the simplest possible case for aviation: "I love flying. Airplanes get you from place to place a lot faster than a car does. I don't have to walk 7,000 miles."
Amber knows her son well. "What 5-year-old knows that? But I also know that he's a details guy, and he notices things. He listens to everything, and he really absorbs information."
The Internet had predictions. "Buddy is going to have airlines sending headhunters for him when he gets out of flight school," one commenter wrote. Another joked, "This is what they mean when it says 10+ years of experience."
William Hines already knows exactly what he wants to do with his life, and the airlines might want to get in line early.
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Based on reporting by Upworthy
This story was written by BrightWire based on verified news reports.
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