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4 results for "consumer advocacy"
Google Pixel smartphones just scored higher marks for repairability than both Apple iPhones and Samsung Galaxy devices, though there's still room for improvement across the board. A new consumer advocacy report reveals which phone makers are making it easier for you to fix your device.
Amazon's Ring doorbell company canceled its partnership with surveillance firm Flock Safety after public concerns about AI tracking capabilities. The move shows how customer voices can push major tech companies to reconsider privacy practices.
Ring has canceled its controversial partnership with police surveillance company Flock Safety, choosing to prioritize user privacy concerns over law enforcement collaboration. The decision came after customers voiced strong concerns about doorbell camera footage being shared with police.
Better Business Bureau volunteers working with ABC15's consumer team helped three Arizona residents get their money back after billing disputes left them stuck. The volunteers recovered nearly $2,000 through persistent advocacy with major companies.