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5149 results for "customer dividend"

Costco Finally Launches App to Order Custom Cakes Online
Daily MixJul 20

Costco Finally Launches App to Order Custom Cakes Online

For decades, Costco customers have relied on a charmingly analog system to order custom cakes: fill out a paper slip, drop it in a box, and hope for the best. Now the beloved retailer is launching an app that lets shoppers customize and order cakes from their phones.

Upworthy2 min read
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Acts of KindnessFeb 27

State Farm Returns $5B to Auto Customers in Record Payout

State Farm announced it will pay $5 billion in dividends to auto insurance customers, the largest single refund in the company's history. Millions of policyholders will see money back as the insurer shares its financial success.

Google News - Business1 min read
Nigeria Customs Rescues 5 Endangered Pangolins in Taraba
Planet WinsFeb 27

Nigeria Customs Rescues 5 Endangered Pangolins in Taraba

Nigerian customs officers saved five endangered pangolins from wildlife traffickers in Taraba State, part of a February operation that also stopped $32,000 worth of smuggled goods. The rescued animals will now receive professional care at a wildlife sanctuary.

Vanguard Nigeria2 min read
AI Companies Thrive by Getting Closer to Customers
InnovationJun 27

AI Companies Thrive by Getting Closer to Customers

The AI revolution isn't removing humans from the equation. Companies are discovering that the most powerful AI systems work best when teams get closer to customers, not farther away.

Fast Company2 min read
Subway Worker Refuses Service to Screaming Customer
Acts of KindnessApr 22

Subway Worker Refuses Service to Screaming Customer

A Subway employee calmly denied service to a demanding customer who refused to show respect, then simply moved on to help the next person in line. The moment, captured on TikTok, has millions celebrating her quiet dignity.

Upworthy2 min read
Ring Cancels Surveillance Deal After Customer Pushback
SolutionsFeb 13

Ring Cancels Surveillance Deal After Customer Pushback

When Ring users raised privacy concerns about a controversial partnership, Amazon listened and reversed course. The tech giant's decision shows how customer voices can drive meaningful change in an era of growing surveillance worries.

The Verge2 min read
AcuRite Delays App Shutdown After Customers Speak Up
InnovationJun 11

AcuRite Delays App Shutdown After Customers Speak Up

Weather device company AcuRite listened when longtime customers raised concerns about being forced onto a buggy new app. The company is now delaying its planned shutdown until the new software actually works as well as the old one.

Ars Technica2 min read
Nigerian Conglomerate Doubles Dividend After Record Profit
SolutionsApr 10

Nigerian Conglomerate Doubles Dividend After Record Profit

Transcorp Corporation is doubling shareholder dividends after posting a 44% profit jump and record-breaking performance in 2025. The Nigerian conglomerate's success signals growing strength in Africa's power and hospitality sectors.

Premium Times Nigeria2 min read
State Farm Sends $5 Billion to 49 Million Car Owners
Acts of Kindness1h ago

State Farm Sends $5 Billion to 49 Million Car Owners

State Farm is mailing its largest dividend in history, sending $5 billion back to customers who had auto insurance policies in 2025. Over 7 million checks have already gone out, with millions more on the way.

Google News - Business2 min read
Amazon Fixes Review Block Affecting Loyal Customers
Daily MixAug 4

Amazon Fixes Review Block Affecting Loyal Customers

Amazon accidentally blocked some longtime customers from reading product reviews while trying to stop AI bots. The company now says it's working to restore access for real shoppers caught in the crossfire.

Fast Company - Innovation2 min read
Nigeria's Customs Tech to Transform Trade Across Africa
InnovationAug 10

Nigeria's Customs Tech to Transform Trade Across Africa

Africa's free trade body wants to share Nigeria's homegrown customs technology with the entire continent. The digital system could end border delays and boost trade between African nations.

Google News - Africa Innovation2 min read
Apple Refunds $400 to Customers With 4-Sentence Email
Acts of KindnessMay 18

Apple Refunds $400 to Customers With 4-Sentence Email

When Apple dropped the price on its $3,300 display, customers who paid more got a surprise refund with no hoops to jump through. The tech giant's refreshingly direct approach shows how simple doing the right thing can be.

Fast Company - Innovation2 min read
Nigeria Customs Seizes $2M in Smuggled Goods, Drugs
Community HeroesAug 10

Nigeria Customs Seizes $2M in Smuggled Goods, Drugs

Nigerian customs officers intercepted over 220 shipments of illegal goods worth $2 million, including dangerous drugs and banned items threatening local industries. The operation also recovered nearly $500,000 in lost tax revenue while protecting communities from harmful substances. #

Vanguard Nigeria2 min read
Chewy CEO Turns Customer Care Into $223M Profit Secret
Acts of KindnessJun 15

Chewy CEO Turns Customer Care Into $223M Profit Secret

The pet supply company that sends sympathy cards when customers lose their pets just proved kindness is profitable. After years of losses, Chewy's focus on "empathy at scale" helped deliver $223 million in profit.

Fast Company2 min read
90-Year-Old Publishes Book on Customer Service Revolution
Community HeroesMay 17

90-Year-Old Publishes Book on Customer Service Revolution

Gopal K Gureja spent 60 years proving that great customer service isn't a cost center—it's the product itself. At 90, he just released his latest book to make sure the next generation gets it right.

Indian Express3 min read
Coffee Company Lets Customers Choose Where 5% Goes to Charity
Acts of KindnessJan 20

Coffee Company Lets Customers Choose Where 5% Goes to Charity

Happy Bear Coffee Company gives customers control over charitable giving by letting them direct 5% of every purchase to one of 30+ nonprofits. The Philadelphia-based coffee roaster is expanding from online-only to opening its first cafe this spring.

Google: charity donation2 min read
Cairo Tech Firm Teaches 2026 Grads Customer-First Growth
Acts of KindnessApr 7

Cairo Tech Firm Teaches 2026 Grads Customer-First Growth

Foodics brought young professionals and industry experts together at Egypt's biggest career summit to share how understanding customers drives real business success. The workshop gave graduates practical tools to turn feedback into growth strategies in a competitive market.

Google News - Egypt Innovation2 min read
NZXT Settles $3.4M Lawsuit, Customers Keep Rental PCs
Acts of KindnessApr 14

NZXT Settles $3.4M Lawsuit, Customers Keep Rental PCs

Nearly 20,000 customers will benefit from a major settlement that lets them own gaming PCs they were renting, resolves debt, and forces clearer business practices. What started as customer frustration turned into meaningful accountability and real relief.

Ars Technica2 min read
Guinness Nigeria Resumes Dividends After 4-Year Pause
SolutionsApr 14

Guinness Nigeria Resumes Dividends After 4-Year Pause

After nearly four years and massive losses, Guinness Nigeria is paying shareholders again under new ownership. The turnaround marks a stunning recovery for one of Africa's most iconic beverage brands.

Premium Times Nigeria2 min read
Nigeria Refunds Electricity Customers After Power Shortfall
SolutionsJun 4

Nigeria Refunds Electricity Customers After Power Shortfall

Nigeria's power regulator approved compensation for thousands of premium electricity customers who didn't receive the reliable service they paid for. The move sets a powerful precedent for consumer protection in African energy markets.

Vanguard Nigeria2 min read

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