Cortland County Opens New Mental Health Center

Cortland County's Mental Health Department is now operating from a brand new facility that promises better care for residents who need it most.

The department opened its doors Monday at 111 Port Watson Street in Cortland, New York, after completing major renovations on the building. Staff welcomed their first clients into updated spaces specifically designed to support both patients and the mental health professionals who serve them.

The move couldn't have come sooner. The old Clayton Avenue facility had been struggling with serious space constraints that limited how many people could be served at once. Broadband connectivity issues also made it harder for staff to access records and coordinate care efficiently.

Getting the new center ready took serious teamwork across multiple county departments. The Public Works team handled the logistics of moving equipment and turning an empty building into a fully operational clinical space. Records Management staff carefully transported sensitive patient files, making sure critical information stayed protected during the transition. The IT Department installed and tested all the network infrastructure so staff could hit the ground running on day one.

"This relocation reflects the dedication and teamwork of our County staff," said Kevin Fitch, Chair of the Cortland County Legislature. He thanked every department involved for making sure residents could continue receiving critical services without interruption.

The Ripple Effect

Better mental health facilities don't just help the people who walk through the doors. When counties invest in upgraded spaces, therapists and counselors can work more effectively, which means shorter wait times and better outcomes for everyone. The improved connectivity means faster access to patient records and easier coordination between providers, which can be lifesaving during crisis situations.

Modern, welcoming spaces also reduce the stigma around seeking mental health care. When facilities look and feel professional and comfortable, more people feel confident taking that first step to get help.

The department's phone number stays the same at 607-758-6100, and hours remain Monday 8am to 5pm, Tuesday through Thursday 8am to 7pm, and Friday 8am to 4pm. Residents can walk into a facility that finally matches the importance of the work happening inside.