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2 results for "citizen engagement"
The Bengaluru Development Authority just transformed confusing property auction listings into a clear, mobile-friendly platform that anyone can navigate. They did it by listening to a local citizens' group who wanted to make government services actually work for people.
Greater Chennai Corporation launched a one-stop digital platform for tree cutting and pruning requests, receiving 41 applications in its first week. The system replaces a confusing multi-department process with transparent online tracking that protects urban trees while meeting genuine safety needs.