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10582 results for "customer service"
Gopal K Gureja spent 60 years proving that great customer service isn't a cost center—it's the product itself. At 90, he just released his latest book to make sure the next generation gets it right.
A Subway employee calmly denied service to a demanding customer who refused to show respect, then simply moved on to help the next person in line. The moment, captured on TikTok, has millions celebrating her quiet dignity.
Millions of Nigerian mobile users will receive compensation after their network provider failed to meet service standards. The telecom regulator is putting customers first with mandatory payouts for disruptions.
While competitors rush toward automation and app-only ordering, In-N-Out Burger is doubling down on face-to-face customer service. The California chain's decision to stick with its traditional in-person model shows that human connection still has a place in fast food.
Nigeria's National Youth Service Corps received official recognition for dramatically improving how it serves young volunteers at orientation camps across the country. Better food, facilities, and services show how government agencies can transform when they commit to quality.
When Apple dropped the price on its $3,300 display, customers who paid more got a surprise refund with no hoops to jump through. The tech giant's refreshingly direct approach shows how simple doing the right thing can be.
Weather device company AcuRite listened when longtime customers raised concerns about being forced onto a buggy new app. The company is now delaying its planned shutdown until the new software actually works as well as the old one.
A sports shop owner in Etawah, India turned three decades of experience into something new: professional racket stringing service that locals no longer have to travel hours to find. With government support, S.P. Gupta now offers the specialized service right in his district.
Nigeria's power regulator approved compensation for thousands of premium electricity customers who didn't receive the reliable service they paid for. The move sets a powerful precedent for consumer protection in African energy markets.
Lagos State Governor Babajide Sanwo-Olu presented 100 brand new cars to public service directors this week, calling it an investment in better governance. The move aims to boost efficiency and show that excellence in public service gets rewarded.
Nigerian telecom customers will now receive direct compensation when their mobile networks fail to meet service standards. The new directive shifts accountability from fines alone to putting money back in subscribers' pockets.
Nafisat Balogun made history twice: first as Nigeria Customs Service's only female pilot, and now earning her US commercial multi-engine license. Her journey from cabin attendant to breaking barriers in male-dominated aviation shows what determination can achieve.
After a decade of research, scientists created a button service dogs can actually press themselves to control home appliances. The innovation gives 500,000 U.S. service dogs more independence and teaches designers new lessons about creating better products.
Nigerian customs officers saved five endangered pangolins from wildlife traffickers in Taraba State, part of a February operation that also stopped $32,000 worth of smuggled goods. The rescued animals will now receive professional care at a wildlife sanctuary.
Four police officers from Pune, India, have been nominated for the President's Medal for Distinguished Services ahead of Republic Day. Their combined decades of service include solving major crimes, anti-insurgency operations, and keeping communities safe.
Over half a million households and businesses connected to heat networks across the UK just gained new legal protections against unfair price hikes and poor service. Some customers had seen energy bills spike by 450% with no recourse until now.
A new transportation service in India is solving a critical gap for people with limited mobility who struggle to reach medical appointments and daily destinations. DigniMuv offers bedside-to-bedside transport with specialized equipment and medical staff.
A new AI service called Handwrytten uses robots to write and send handwritten notes, removing all human effort from personal correspondence. The company charges up to $378 monthly for automated letters that mimic real handwriting.
Hundreds of Alabama Power volunteers worked across the state on Martin Luther King Jr. Day, serving breakfast to hundreds, beautifying historic districts, and filling backpacks for families in need. The effort shows how one company's culture of service can strengthen entire communities.
Foodics brought young professionals and industry experts together at Egypt's biggest career summit to share how understanding customers drives real business success. The workshop gave graduates practical tools to turn feedback into growth strategies in a competitive market.
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