3 results for "customer service"
🦸 Community HeroesEx-Goldman Sachs Banker Builds AI for African Startups
Moore Dagogo-Hart left Wall Street to build Martha AI, a customer support system that helps African businesses respond to customers in 60 seconds. His company Cognito Systems is making sure Africa isn't left behind in the artificial intelligence revolution.
💡 SolutionsNigeria Introduces 30-Second Refunds for Failed Airtime and Data Purchases
Nigerian consumers are getting a powerful new safeguard as telecom regulators and the Central Bank team up to ensure lightning-fast refunds for failed transactions. Starting March 1st, customers will see their money back in just 30 seconds when airtime or data purchases don't go through.
💡 SolutionsAmerican Airlines Brings Free High-Speed Wi-Fi to 2 Million Flights in 2025
American Airlines is making air travel more connected and enjoyable by rolling out free high-speed Wi-Fi across nearly all flights starting this month. The airline's partnership with AT&T will benefit millions of loyalty program members with complimentary internet access at 30,000 feet.